Privacy Policy

These Terms of Use (“Terms”) govern your use of the website http://www.globalconciergedoctors.com

(“Platform”) owned, operated and maintained by Global Concierge Doctors LLC (“Company”).

Our privacy policy, available at http://www.globalconciergedoctors.com

also governs your use of our service and explains how we collect, use, transfer, safeguard, and disclose information that results from your use of our Platform.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You hereby agree and acknowledge that by accessing or using the Platform, you hereby expressly confirm that you have read, understood and agreed to comply with and be bound by the Agreements. In the event you do not agree to any or all of the Terms, you are requested not to access and use the Platform.

The features / services of this Platform are available only in India. However, Users outside India may browse through the information provided on the Platform. The Agreements supersedes all previous oral and written terms and conditions (if any) communicated to you.

For the purpose of these Terms along with any amendments to the same, and wherever the context so requires “you”, “your” or “yourself” shall mean any natural or legal person who has agreed to become a User of the Platform (irrespective of whether you are a Registered User, a Non-Registered User or a Healthcare Practitioners (HCP)) by accessing the website or installing the mobile application, and the terms “we”, “us”, and “our” refer to Company.

Access and usage rights of Users:

1. Users

The Platform is accessible to non-registered users, registered users and healthcare practitioners.

“Registered Users” are users who have registered themselves on the Platform by providing correct and complete information as prompted by the account creation and registration process.

“Non-Registered Users” are users who are not registered with the Platform but have accessed the Platform. If you have not created an account on the Platform, you may not have access to all the features available on the Platform.

“Healthcare Practitioners” or “HCPs” are duly qualified members of the medical profession with whom Registered Users can book appointments for online consultations using the Platform.

Registered Users, Non-Registered Users and HCPs shall collectively be referred to as “Users”.

2. For Registered Users:

You may use the phone number listed on the Platform or click on the ‘book appointment’ option to book an online appointment with an HCP.

You expressly agree and acknowledge that the consultation provided by the HCP through the Platform shall only be advisory in nature, and should not be construed as a replacement for a physical consultation.

The recommendations formulated by the HCP after online consultation are strictly based on the information and documents/ reports provided by you.

You may upload all diagnosis reports, prescriptions and other relevant documents.

You may interact with an HCP privately over video conferencing after payment of the prescribed fees.

You may use all the features / services provided on the Platform.

You may register as a guardian / parent on behalf of a minor.

3. For Non-Registered Users:

A Non – Registered User is not permitted to access or make use of the Platform except:

To browse the Platform

To browse HCP profiles

To share the Platform via social media

4. For HCPs:

You may upload and publish your profile including name, qualification, experience, specialization, consultation fees etc.

You may use the Platform exclusively for consultation approved by the Company.

You may use all features/services provided.

Use of the Platform

Access by minors: Only 18+ users allowed.

Purpose: Platform cannot be used for illegal or offensive activities.

EMR System: Users may be redirected to third-party EMR system.

Communications: You may receive SMS, WhatsApp, and email notifications (OTP, updates, offers).

Account: You are responsible for account security.

Hosting Services: Company only provides hosting, not healthcare services.

Role of Company

The Company:

Does not recommend or endorse any HCP

Does not guarantee quality of services

Provides only additional insights

The Platform does not replace physical medical examination.

Company may remove content violating laws.

Links to Third Party Websites

Platform may contain third-party links. Company is not responsible for those websites.

Proprietary Rights

All content, logos, technology belong to Global Concierge Doctors LLC.

Unauthorized use is strictly prohibited.

Limitation of Liability

Company is not liable for indirect damages, loss of data, or profits.

Liability is limited to fees paid on the Platform.

Platform Representation

Services are provided on “as-is” basis.

Company does not guarantee accuracy or effectiveness.

User Responsibilities

You must:

Be 18+

Provide accurate information

Not misuse the Platform

Not upload harmful/illegal content

Termination

User can deactivate account anytime by emailing:

📧 report@myamericandoctor.com

Company can suspend accounts for violation.

Indemnification

User agrees to protect Company from legal claims arising from misuse.

Governing Law

Applicable laws: India (Telangana)

Jurisdiction: Hyderabad Courts

Modifications

Company can update Terms anytime without prior notice.

Miscellaneous

Company is not responsible for downtime due to external factors.

Cookies may be used for platform optimization.

Entire Agreement

These Terms + Privacy Policy form the complete agreement between user and Company.