Terms and Conditions

These Terms of Use (“Terms”) govern your use of the website http://www.globalconciergedoctors.com (“Platform”) owned, operated and maintained by Global Concierge Doctors LLC (“Company”).

Our privacy policy, available at http://www.globalconciergedoctors.com also governs your use of our service and explains how we collect, use, transfer, safeguard, and disclose information that results from your use of our Platform.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You hereby agree and acknowledge that by accessing or using the Platform, you hereby expressly confirm that you have read, understood and agreed to comply with and be bound by the Agreements. In the event you do not agree to any or all of the Terms, you are requested not to access and use the Platform.

The features / services of this Platform are available only in India. However, Users outside India may browse through the information provided on the Platform. The Agreements supersedes all previous oral and written terms and conditions (if any) communicated to you.

For the purpose of these Terms along with any amendments to the same, and wherever the context so requires “you”, “your” or “yourself” shall mean any natural or legal person who has agreed to become a User of the Platform (irrespective of whether you are a Registered User, a Non-Registered User or a Healthcare Practitioners (HCP)) by accessing the website or installing the mobile application, and the terms “we”, “us”, and “our” refer to Company.

Access and usage rights of Users:

1. Users
The Platform is accessible to non-registered users, registered users and healthcare practitioners.

“Registered Users” are users who have registered themselves on the Platform by providing correct and complete information as prompted by the account creation and registration process.

“Non-Registered Users” are users who are not registered with the Platform but have accessed the Platform. If you have not created an account on the Platform, you may not have access to all the features available on the Platform.

“Healthcare Practitioners” or “HCPs” are duly qualified members of the medical profession with whom Registered Users can book appointments for online consultations using the Platform.

Registered Users, Non-Registered Users and HCPs shall collectively be referred to as “Users”.

2. For Registered Users:
You may use the phone number listed on the Platform or click on the ‘book appointment’ option to book an online appointment with an HCP.

You expressly agree and acknowledge that the consultation provided by the HCP through the Platform shall only be advisory in nature, and the diagnosis, consultation, etc. are only in the nature of general consultation and should not be construed as a replacement for a physical consultation.

The recommendations formulated by the HCP after online consultation are strictly based on the information and documents/ reports provided by you, hence the same should not be treated as final and conclusive.

You may upload all diagnosis reports, prescriptions and other relevant documents that can be accessed by the HCP for providing an action plan / treatment for your diagnosis.

You may interact with an HCP privately over video conferencing or via other modes of communication which the Platform may provide after the payment of the fees prescribed on the Platform.

You may use all the features / services provided on the Platform from time-to-time.

You may register as a guardian / parent on behalf of a minor and seek consultation for the minor.

3. For Non-Registered Users:
A Non – Registered User is not permitted to access or make use of the Platform except:

• To browse the Platform

• To browse the HCP profiles

• To share the Platform via social media applications

4. For HCPs:
You may upload and publish your profiles including your name, qualification, experience, specialization, consultation fees, personal statement, education, medical memberships details etc.

You may use the Platform exclusively for consultation approved by the Company.

You may use all the features / services provided on the Platform from time-to-time.

Use of the Platform

Access by minors: Only 18+ users allowed.

Purpose: You should not use the Platform for any illegal or offensive purpose.

Electronic Medical Record (EMR): You may be redirected to a third-party EMR system.

Communications: You may receive SMS, WhatsApp, and email updates.

Account: You are responsible for your account security.

Hosting Services: Company only provides hosting services and is not a healthcare provider.

Role of Company

The Company does not recommend or endorse any HCPs and does not guarantee the quality of services.

The Platform does not replace physical medical consultation.

Company may remove content violating laws.

Links to Third Party Websites

The Platform may contain links to third-party websites. Company is not responsible for them.

Proprietary Rights

All content, logos, and materials belong to Global Concierge Doctors LLC.

Unauthorized use is prohibited.

Limitation of Liability

Company is not liable for indirect or consequential damages.

Liability is limited to fees paid.

Platform Representation and Warranties

Services are provided on an “as-is” basis without guarantees.

User Responsibilities

You must not misuse the Platform or upload harmful/illegal content.

Termination

You may deactivate your account anytime by emailing:
📧 report@myamericandoctor.com

The Company may suspend or terminate your account for violations.

Indemnification

You agree to protect the Company from legal claims due to misuse.

Governing Law and Jurisdiction

Applicable Law: Telangana, India
Jurisdiction: Hyderabad Courts

Modifications

Company may update Terms anytime.

Miscellaneous

Company is not liable for downtime due to external factors.

Cookies may be used for platform optimization.

Address Section

If to Company:

Address: 18 Bharani Layout, Road no. 78, Jubilee Hills, Hyderabad, Telangana, India-500030

Attention of: Global Concierge Doctors LLC

Email ID: report@myamericandoctor.com

Entire Agreement

These Terms, including Privacy Policy, constitute the entire agreement between you and the Company.

✅ Final Status: